IT operations and support for small businesses

An IT department without hiring one. We look after the computers, Microsoft 365 and the backups, catch problems before you notice them and answer when someone needs help. A fixed price per user and month.

Book a meeting

30 minutes with Emil. We want to understand what you need before we suggest anything.

Line drawing of a network cabinet on an office wall with a switch and cables, and a shelf with a label printer and a laptop.

What we look after, so you don't have to.

IT support

Small requests are free, such as passwords, accounts and quick fixes. You talk to someone who knows your setup.

Monitoring

Every computer is watched. We see a full disk or a stuck update before anyone has to call.

Updates

Windows, macOS and common apps are updated in waves, so the working day doesn't stop.

Antivirus

Protection on every computer, managed and followed up by us.

Microsoft 365

Accounts, two-step sign-in and licences. New hires are ready on day one, and leavers are switched off.

Backup

Email, OneDrive, SharePoint and Teams are backed up outside Microsoft, and we test restores.

From the first meeting to an ordinary week.

Review

We go through computers, accounts and licences. You get a list of what needs doing first.

Onboarding

We connect the computers, set up what is missing and document everything. Onboarding has a fixed price stated in the proposal.

Day to day

Updates, monitoring and support every month. You reach the same people every time.

The computers at three small firms

An estate agent, a tourism company and an accounting firm. None of them wanted a full-time IT hire. All three run the same routine with us: an inventory, updates that follow their calendar and alerts that come to us instead of the owner.

  1. More than ten computers at the estate agent
  2. Ten at the tourism company
  3. Twenty at the accounting firm

Common questions.

What does IT support cost for a small business?

With us, from SEK 449 per user and month, with one computer per user. Small requests are always included. For larger ones, one hour per company and month is included, and time beyond that costs SEK 1,500 per hour. Onboarding has a fixed price stated in the proposal.

Do we have to be in Malmö?

No. We handle almost everything remotely, and most meetings happen over Teams. When something has to be done on site, we book a visit.

Can you take over from our current IT provider?

Yes. We review what is there, take over admin accounts and licences and document the setup. Licences on the old provider's agreement are cancelled there, and we help you order new ones.

What happens if we want to leave?

You get the documentation, we remove our tools and help the new provider in. Licences on our agreement are cancelled with us, and the new provider buys new ones. Offboarding has a price stated in the agreement.

How do we reach you when something breaks?

Email or phone. You talk to the same people every time, and they already know your setup.

Book a meeting

Loading the calendar.

Rather email? hej@waltermedia.se

Pick a time that suits you. We meet on Teams, and the meeting costs nothing.

30 minutes with Emil. We want to understand what you need before we suggest anything.